A letter document is very important in a man’s life. And we have taken most advanced arrangement like other countries of the world for delivering this valuable letter/document. I am presenting these most advanced arrangements to you.

1. On receipt of letter/document data of those will be prepared through computer first.P.T.O

2. Immediately after preparation of data those will be sent to your organization by mail. By this you will be able to know easily how many letter/documents you have given to our organization.

3. Arrangements will be made to deliver letter/document to the client countrywide within 24 hours.

4. In the case of delivery of letter/document delivery status of each day will be conveyed to you by mail. As a result you will be able to know each day how many letter/documents of your have been delivered throughout Bangladesh and how many have been returned and how many are a waiting delivery

5. For returned letter/documents we shall give you mail for correct phone number and correct address. If you arrange correct address or phone number we shall certainly make arrangement for their re-delivery again promptly. That delivery status will be conveyed to you on urgent basis through mail.

6. RedEx Courier Service is arranging for complain section consisting of reliable and expert staff. If any complaint is created countrywide then that complaint will be solved in writing in 24 hours and you will be informed through mail.

7. In the case of delivery of letter/ documents correct name, relation, time and date will be mentioned on C.N. Copy.

8. POD Copy of lot letter/document will be given to you after serializing those. So that you many may get your POD Copy very easily.

9. We shall use a leaflet-name, address and phone number will remain written on that leaflet. When our delivery man will go to the specified place for delivery of letter/document he will give the leaflet if he does not find the addressee. When the addressee will contact us his valuable letter / document will be delivered to him.

10. Time is valuable to man. The time which will be determined subject to discussion between my organization and your organization, my organization will arrange to deliver letter/document within that determined time. That is our commitment.

11. RedEx Courier will remain engaged in your service always. For this purpose we arranged customer service with our experienced officer/employees. They will always receive letter/document of your organization, return, deliver status, cause of return, solution of complaint and solve all other information.

12. For your convenience RedEx Courier service will present to you through website delivery status of letter and documents and all valuable information. So that you may collect always your valuable information from us.

13. RedEx Service is arranging special service for your convenience. It will arrange to deliver to the specified place letter and document in a fast manner at any place within Dhaka in 6 hours and will arrange to deliver letter/documents within 24 hours outside Dhaka. Specified charge is applicable for this.

14. Arrangement will be made to book C.N Copy through computer. The main reason behind this will be that you may see in modern method like other countries of the world through computer in a transparent way in an easy way booking status of letter/documents, delivery status and return status.

15. In the case of delivery of parcel my organization is resorting to utmost caution. It will receive those and arrange to send those in an expeditious manner to the specified place and we shall remain ever vigilant that your parcels are not damaged.

16. RedEx Courier will be able to arrange the delivery with reliability within 3 to 4 days valuable letter/document/parcel to any country of the world.

17. Trade license, TIN Certificate, VAT Certificate, Bank Solvency Certificate and permission letter for doing all other works of the company are enclosed with the offer letter.

Online Tracking System

We have the pleasure to inform you that my establishment – ‘RedEx Courier Service’ has introduced a very sensational Software with the Online tracking system for the service of Documents/parcels for delivery processes.

We provide next day delivery service to Dhaka city only. Rest of the Districts next day.

HUB OPERATION
We are covering all over the country through eight own hubs in Dhaka city and Eighteen partner hubs around the country.